Questions? We've got answers.
Practical answers about visits, payment, insurance, and what to expect at our Rochester chiropractic office.
Common questions
What happens on my first visit?
We start with a conversation about your health history, current concerns, and goals. Then you'll receive a focused exam and a clear explanation of what we recommend before any care begins.
Do I need a referral?
No referral is needed to schedule an appointment at our office. You can call directly or use our online appointment request form.
What conditions do you treat?
We commonly see patients with back pain, neck pain, sciatica, headaches, auto-injury and whiplash symptoms, posture-related discomfort, and general wellness concerns.
Is chiropractic care safe?
Chiropractic care is widely recognized as a safe, non-invasive option for many musculoskeletal complaints. We tailor every visit to your comfort level and health history.
How long is an appointment?
Your first visit is typically a bit longer so we can complete a thorough history and exam. Follow-up visits are usually shorter and focused on your specific plan.
What should I wear?
Wear comfortable clothing that allows you to move easily. Avoid overly restrictive outfits so we can assess movement and perform any treatment comfortably.
What payment options do you accept?
We accept cash, check, and major credit cards. We also work with several insurance plans. Because coverage varies, the best way to confirm your benefits is to call the office with your card handy.
Do you take insurance?
Insurance coverage depends on your specific plan. We recommend calling us with your insurance information so we can verify benefits and answer any questions before your visit.
What are your hours?
We are open Saturday 8:25 AM – 1:00 PM. For weekday availability, please call (585) 663-4574 to confirm appointment times.
How do I request an appointment?
You can call the office directly or fill out the appointment request form on our website. Online requests are reviewed during business hours, and we'll confirm by phone or email.
Still have questions?
We're happy to talk through your specific situation. Call the office and we'll help you get the answers you need.
Request an appointment
Prefer to send a message first? Use our appointment request form and we'll follow up with you.